Privacy Policy
What data we collect and why
The Garden Museum endeavours to protect your privacy.
The main purposes for which we collect and process the details of customers, visitors, Friends, service users, enquirers, and donors are:
- to provide the service, goods or information that they have requested
- for administration purposes e.g. to administer donations
- to further our charitable aims, including fundraising activities
- to gather feedback
For example, we collect your personal information when you order a ticket for an event on our website, sign up to the newsletter, become a Friend or give a donation to the Garden Museum.
This may include:
- Your name
- Billing/postal address
- Telephone number
- Email address
- Gift Aid declarations
- Your attendance at Museum events
- Tickets you have bought from us
- Any donations you make to the Museum
How we store and use your data
This data will be kept safe and secure. It will only be used for purposes which you have consented to, or which are in the legitimate interests of the Garden Museum, as long as they do not impede your rights. We will store your data for as long as legally required (in the case of Gift Aid, for example), or as long as we feel is necessary to the Museum without impeding the rights of you as an individual. We always try to keep any data we hold on you as up to date as we are able to. We always aim to be clear when we collect personal data and not to do anything with it that you would not reasonably expect.